"Fast response, professional, knowledgeable, patient while being slow and easy to speak with. A+"
andrew kirkland
Commercial Solar Protection Plan
Protect your solar investment with remote monitoring, expert support, and on-site service when needed. Internet-connected monitoring ensures optimal performance.
Get Your Free Maintenance Quote
Get a personalized commercial proposal in 24 hours
Prefer to discuss your project first? Contact us or view our detailed quote form
WHY TRUST XOLAR
Professional Maintenance Installation
We make maintenance simple for businesses with our proven process. From initial consultation to final activation, our certified team handles everything.
- 1
Site Assessment
We analyze your facility's energy usage, infrastructure, and specific requirements.
- 2
Custom System Design
Our engineers design a system optimized for your business operations and budget.
- 3
Permitting & Approvals
We handle all permits, utility applications, and incentive paperwork.
- 4
Professional Installation
Our certified installers complete the job with minimal disruption to operations.
- 5
Activation & Monitoring
We connect your system and set up 24/7 performance monitoring.
Protection Plan Features
Our protection plan combines remote monitoring with expert support to identify and resolve issues efficiently without unnecessary site visits.
Side-by-Side System Monitoring
We monitor your system performance alongside you, identifying faults or performance issues before they become major problems.
Expert Phone Support
Direct access to our solar engineers for troubleshooting guidance and technical support when you need it most.
Remote System Troubleshooting
We diagnose and troubleshoot system issues remotely, working with manufacturers to resolve problems without unnecessary site visits.
Manufacturer Warranty Handling
We coordinate with manufacturers to diagnose issues, process warranty claims, and arrange part replacements covered under warranty.
On-Site Labor When Needed
Once a fault is diagnosed remotely, we dispatch a technician to repair or replace faulty components, with labor covered for warranty parts.
How Our Protection Plan Works
Our remote-first approach minimizes unnecessary site visits while ensuring your system receives expert attention when issues arise.
01
Internet Connection Setup
Ensure your solar system devices are connected to the internet for remote monitoring and diagnostics capabilities.
02
Side-by-Side Monitoring
We continuously monitor your system performance alongside you, tracking production data and identifying any faults or performance issues.
03
Remote Diagnosis & Troubleshooting
When issues are detected, our solar engineers diagnose the problem remotely and work with manufacturers to determine the solution.
04
Warranty Coordination
We handle all manufacturer warranty claims and coordinate part replacements for components still under warranty coverage.
05
On-Site Repair When Confirmed
Once a system fault is confirmed remotely, we dispatch a technician to perform the necessary repairs or component replacements on-site.
Maintenance Service Details
Our comprehensive maintenance programs include all services necessary to keep your commercial solar system operating at peak performance.
Monitoring Services
Physical Maintenance
Warranty & Support
Maintenance Service Plans
Our maintenance plans are designed to provide comprehensive coverage while delivering measurable ROI through optimized system performance.
Pricing Factors
- System size and complexity
- Geographic location and accessibility
- Service level requirements
- Monitoring technology needs
- Warranty compliance requirements
- Emergency response preferences
Pricing based on system size and service level.
Google Reviews
What Our Customers Say
Real reviews from real customers who made the switch to solar.
"Very polite and professional. Answered all my questions and let me make my decision on my own time."
Site Seeing
"Very polite and professional. Has an interest to look after his and mine at the same time"
Mike St-Onge
"I was quite late for my meeting due to an unexpected problem and Christopher was both flexible and understanding. He explained the what, how and why of investing in solar panels on my home clearly and knowledgeably. Looking forward to working to fulfill our plan with this company."
Heather Collinge
"Spencer was super easy to talk with, which made the experience all the better."
Mik LaV
"Prompt reply. Knowledgeable responder. Very pleasant."
Charlie McKendy
Protection Plan FAQs
No, our protection plan does not include routine annual physical maintenance visits. The plan focuses on remote monitoring, troubleshooting, and on-site service only when a system fault is confirmed remotely. We don’t perform routine cleaning or inspections as part of this plan.
The plan includes: side-by-side system monitoring, expert phone support with solar engineers, remote system troubleshooting, coordination with manufacturers for warranty claims, and on-site labor to replace parts that are still under manufacturer warranty. An internet connection to your solar devices is required.
Our solar engineers monitor your system performance remotely and can diagnose most issues without a site visit. We work with equipment manufacturers to troubleshoot problems, determine if components are faulty, and coordinate warranty replacements when applicable.
We only dispatch a technician for in-person service after the system has been diagnosed remotely and a fault has been confirmed. This remote-first approach minimizes unnecessary site visits while ensuring you receive expert attention when physical repairs are actually needed.
The plan covers labor costs to replace or repair parts that are still under their manufacturer warranty. Parts themselves are covered by the manufacturer warranties (typically 25 years for panels, 10-25 years for inverters), and we coordinate the claims process for you.
Yes, an internet connection to your solar system devices is required for our protection plan. This enables remote monitoring, diagnostics, and troubleshooting capabilities that are essential to the service we provide.
Absolutely. We handle all communication with manufacturers to diagnose issues, process warranty claims, and coordinate part replacements. This saves you time and ensures warranty issues are resolved efficiently by professionals familiar with the process.
Yes, if you need physical maintenance services like panel cleaning, annual inspections, or preventive maintenance visits, these can be arranged separately from the protection plan. Contact us to discuss your specific maintenance needs.
Protect Your Solar Investment
Get expert remote monitoring and support for your commercial solar system. We handle diagnostics, warranty coordination, and on-site repairs when needed.