“No matter how you do it, putting an entire solar system on your home is a complicated task. Add in trying to navigate Government financing, trying to understand what you are being offered, then weighing the entire investment against the future of energy - it's overwhelming. We looked at six other companies in our area, we compared proposals, we spoke with friends that had gone through the process, we went to an expert in BC to better understand the technology.We chose Xolar. The sales process stood out. We had the chance to work with Abe who wasn't just a sales rep - more so a sales technician of sorts. In that he understood where we were coming from as potential customers and our needs, but he also knew how to speak about the technology, the science, the investment. Can't speak highly enough about Abe.The project management process stood out. We worked with Chris who was able to not only see the entire project from A-Z, but also did so in an incredibly tight timeline. We had to work with our line of credit in order to access the Greener Homes Loan and when I brought this up with Chris, he instantly saw our concerns about interest and pushed his team to really deliver. The result - cost savings and a system on our roof in time for the summer months. His direct and professional manner made this an easier process from the get go. Truly felt like we had a representative internally throughout the process.We dealt with the engineer Can. Clearly they have a team of sophisticated professionals in the background. He was able to navigate all of the initial set up remotely.We dealt with Vlad and the incredible installation team. An absolute pleasure - courteous, tardy, super fast. They started mid-day and were on our roof with headlamps until the end of the night. 28 panels up and running.I don't really leave Google reviews. But this is well deserved and I'm glad we made this investment with the right team.”
What our customers say
Thousands of Canadian homeowners have gone solar with Xolar. Here's what they think, pulled from verified Google reviews.
What customers mention most
Counted across 436 written Google reviews.
Google reviews about the installation
“Installation complete. We were happy with the services and installation team's work.They provided a great "timelines diagram" walking us through the various steps of the process which was helpful. I would recommend doing regular follow ups by email or phone to ensure you have all the forms and applications covered. For a couple of the forms it was unclear whether we submitted them to hydro/township ourselves, instead they ended up doing it for us.I would recommend asking for clarity during that stage, in addition I would suggest asking lots of questions during the on-site visit.Install team cleaned up the site well after they finished, only item missing from the original equipment delivery was the rails but the install team was able to bring those supplies themselves.Last item be sure to consider the shape of your roof, we have split level home and it merges into triangle peaks instead of a wide rectangular shape which restricted the placement of the panels (see photo).”
“Our experience using Xolar has been first rate. David offered a low pressure sales experience, Chris was helpful in getting all the paperwork and permits together for us and Miranda made sure that we were satisfied with the installation.I have had our 22 panels on the roof for 7 months now. They have gone through winter, which included a wind storm and ice storm and they are still working as we expected. Vlad and his team did a great job in installing the panels and inverter unit. They were there when they said they would be there and were professional throughout. I would most definitely recommend Xolar. Thanks, Xolar.”
“The purchasing and installation of my solar panels went flawless. Once installation was arranged and installed inspection was completed within a week. NB power gave me my Letter stating I could turn on my system within one week. I just got off the phone with Can, He has been very helpful Throughout the installation process and Uploading app.I dealt with Abe as the initial contact For the proposal and the contract. I give him five stars too.The only other interaction I have had was with Lauren, and she was fantastic.What great service all the way.”
“I can say that after speaking with several solar companies in my search for the right setup, finding Dan at Xolar changed my whole experience. Very knowledgeable with regards to the product and process. Extremely diligent and genuine in his approach to helping me figure out exactly what made the most sense for me in the design and setup of a solar installation for my house and property. Would deal with Dan and Xolar again absolutely.”
“Lauren Miranda at Xolar was our Project Coordinator and did a fantastic job coordinating the work for the talented professionals who installed our heat pump and solar panels. She kept us up to date on the status of everything as their installation technicians and outside inspectors came to our home to do their work. We're really pleased with the results, and glad that we brought our home into the 21st century with Xolar.”
“Our experience with Xolar was great. Very knowledgeable, informative and helpful with every aspect of the project. As with any project there are some delays but frankly, most of the delays we face had nothing to do with the actual products or install. Rather the normal process of a solar project. We are in New Brunswick and had great service. I would definitely recommend Xolar for your solar project needs.”
“You should cover by summary the down payment and investment payment of goods and services required to complete the project installation for government approval up front on first contact to client and conversation to fully disclose the client’s initial cost and eventual return once government approval repays the client this way you come across honest by transparency instead of back loading the cost at the end of the proposalSteve Kitching”
“We have not yet proceeded to install solar on our home, but the team at Xolar INC was phenomenal in helping us get organized for decision making and planning for next steps. Our home requires some renovations before we choose to proceed with solar, but when we can we will certainly choose to work with Xolar. Great collaboration, competitive pricing, high quality services and a pleasure to work with.”
“Recently spoke with one of their sales representative regarding getting a quote for solar panel installation. I was given a great proposal and he went point by point with me and took the time to explain everything in great details. I will definitely consider them if I decide to move ahead with this project.”
“We installed our system over a year ago and everything went pretty smoothly. When I had trouble with the system I had someone responding within an hour or so of my support ticket being opened. Great system so far and we love being as green as we can by having solar.”
“Very Professional team and supportive from star to end. Easy to reach out to each department from application to installment. Also all the people who arrived at our home for assessment or installation, were very easy to work with. Highly recommend working with Xolar for solar and other projects.”
Google reviews about the consultation
“Had a virtual meeting with Vivek Prashad today regarding the solar project. I felt comfortable taking with him and confident that he was being honest with me. He present me with a couple of options and did not try to upsell me. He told me like it was and that the lesser option would work for me and did not try to sell me pie in the sky options. However, I felt confident enough that i feel the sized up option would be a more an option that I might likely consider. I asked a number of questions of Vivek and he was able to answer them and again, I felt comfortable with his responses, and not just trying to make a sales pitch to me. Sound like a doable project for me. I have a sense of good feeling with this company.You know, after having posted my original review, I looked at some other reviews, I took particular notice of one posted by Gxex XXX. I want to share this. Many, many, many years ago, I was in the contracting business of paving (driveways and parking lots) My experience in that business taught me that there were a number of individuals that would try to imply problems or deficiencies upon completion of the work, in order (i Believe) to get a reduction in the dollars of the actual contracted amount. In most every case, it was the very well to do client that balked the most. the regular joe bloke never complained. Just paid the money on completion of the job. Those who could well afford it, would most likely be the ones who would complain, find fault and would want a financial compensation for their inconvenience. all I am saying, I have had experience with these people and It appears that Xolar will try and make it right, if you give them the chance. I have a good feeling. Just saying.”
“I recently had an online consultation with XOLAR Inc., and I was very impressed with the service provided by their sales representative, Benjamine. He took the time to clearly explain the different quotation options for solar system backup batteries, breaking down the technical details in a way that was easy to understand.Benjamine was patient, knowledgeable, and professional throughout the meeting. He answered all my questions, provided honest guidance, and helped me feel confident about the options available.Overall, XOLAR Inc. made the process smooth, informative, and comfortable. I truly appreciate the quality of customer service, and I would highly recommend both the company and Benjamine to anyone considering a solar backup system.”
“After submitting a request for quote, I was contacted almost immediately by a representative from the company. Unfortunately I missed the first few calls and hadn't had a chance to call back but they finally reached me after calling again. The solar advisor I spoke with was extremely knowledgeable and clearly passionate about clean energy. And not at all aggressive or pushy. It was a wonderful conversation which was followed up by several text messages with information and a couple of quote estimates for different mounting models. Overall I was extremely impressed and will definitely be moving forward with my purchase!”
“Chris was absolutely amazing to talk to about your system. Very knowledgeable about all the different systems available and about the different incentives available. Look forward to our next conversation/ proposal next week. Now that we have talked about the different system available- Chris has explained benefits and pricing and now we need to talk more are a family to see what direction we want to go. Highly recommend Xolar and especially Chris.”
“Jonathan Dwyer, salesman, was knowledgeable, thorough, friendly, easy to talk to, and professional; however, the price for the system you are recommending is over $8,000 higher than one of my other quotes I received from another reputable company on the BBB, my daughter in law, and other reviews I looked at. I realize nobody has done any site inspections yet but this is a substantial difference in price.”
“I have spoken with a member of xolars sales team and was pleasantly surprised to not have to endure high pressure sales. Chris lets me move thru the process at my level of comfort. I believe whole-heartedly in renewable energy sources. This is a perfect solution for my needs. I would like to see roofs being made with solar panels instead of tar paper shingles. Thanks Chris”
“First time contact with lots to discuss and options to explore. The spokesperson did his best to explain options and pricing but there's a lot to absorb and consider. I did notwant to sign an agreement until a face-to-face site visit could be organized - this will take place shortly and the site visit fee has been filled and paid.This leaves us more comfortable”
“The girl was very friendy, very well informed about the subject Explained the different opitions with the using the energy and excess going back into grid. The second opition to have batteries and store. Also said about the rebates. I need to do some checking about our service, the amount used over the year, age of the roof.Explained everything very well.”
“While the proposal looks intriguing the idea would be to much stress on me and my wife being that we are seniors in our 70s.The system should start paying for itself after 10yrs after the loan is paid off, but at our age we do not know if we will still be here our in an old age home.”
“The presentation by Dan was very informative and knowledgable presentation. When asked about adding an E.V. charging to our home the presentation was changed to include extra solar panels and he asked about other items that we may add to the house that uses even more electrical power. Dan had answers to questions readily available with details.”
“Chris was extremely patient and knowledgeable. He wasn’t pushy at all. The information was complete down to estimates of payback. They use your address to see the area and make some very good assessment without needing to come over. Only a few questions asked like yearly power consumption, structure info, size of existing electrical panel. easy!”
“Our first phone call with Abe answered a lot of our questions and we’re seriously considering moving forward with solar panels. This is something we’ve wanted to do for a long time but it was not financially available to us until now. We’re excited to research more and lessen our footprint on the environment. TY Xolar”
Google reviews from across Canada
“We were, overall, delighted with the solar panel solution from Xolar. The process, from first consultation, to operation and receiving the Greener Homes Loan took almost exactly 6 months, which we were very happy with given we started to process in December.We were quite concerned about the look of the panels as our South facing roof faces the street and we live in a neighbourhood with a lot of nice homes. But we were really delighted with how they look - they just blend in nicely with the roof and many of friends have said they hardly noticed them. They also present a modern appearance.As you can see, the panels are only over the garage but that is estimated to be sufficient to cover around 90% of our hydro use, and we use only electricity, with geothermal heating and cooling, and have an electric car. So far, the hydro generation matches the estimates provided by Xolar.The initial presentation of the solution, by Chris Isidori, was very thorough, and he was available to answer all of my questions. The Xolar website is also excellent and there are many customer solutions listed there to read about, and speak to their experience. The installation team were a joy to work with - they arrived on time, were extremely pleasant, completed the entire install in less than 2 days, and cleaned up very well at the end.Overall, the solution exceeded our expectations and we are very much enjoying making a contribution to the energy grid while saving money in the long term. I wouldn't hesitate to recommend Xolar if you are considering installing a solar array on your home.”
“I had my solar system installed by Xolar and I’m extremely satisfied with both the hardware and the overall setup. The system delivers immediate savings on my Hydro bill and is performing better than I expected, even under winter conditions. The hardware layout is clean, thoughtfully designed, and integrates seamlessly with my existing electrical system.The project timeline was solid: I placed my order in August, the installation took place over the winter, and everything was fully completed by April, including all permits and approvals from the city. The only hiccup in the entire process was a hardware shortage during the ordering phase, which required me to follow up a few times. That delay was frustrating, but ultimately handled well.A special mention goes to Lauren, who has been a great point of contact from start to finish. She is responsive, clear in her communication, and consistently advocated on my behalf to resolve issues and push past any delays. Having someone like Lauren to talk to made a big difference and kept my confidence in the project high.Overall, I would definitely recommend Xolar to anyone considering a solar installation. Once the hardware arrived, everything moved smoothly, the system was set up correctly the first time, and the performance and savings so far have exceeded my expectations.”
“Update: Now having concluded the full process with Xolar, I can say that any initial hesitations or fears have been fully relieved. The process was smooth and seamless. Every company representative I dealt with was excellent. Shout out to Vlad and his install team - hardest working crew I’ve ever had do work at my home (really). If you’re looking for a good company to work with, I highly recommend Xolar!!!!I'm completing this after my initial (first and only) discussion with the company representative. I was impressed with his communication style and product/program knowledge. If the entire solar installation process is as seamless as my initial discussion I will be very impressed.”
“Hired Xolar to install Trina solar panels with Tigo inverters and SMA inverter back in 2022 given that they offered the best return on investment based on all the quotes I had received.After a full month of solar production, very happy to see the system is working as expected. My first Toronto Hydro bill with this net meter arrangement was a credit of 41.31 (all fees included!). Like any project, there were some hiccups along the way, but the team at Xolar resolved all of them to our satisfaction. Looking forward to seeing how the system performs over the next 25-30 years!”
“There were some delays with the project, but we felt they were understandable and not unreasonable delays. Xolar representatives were fairly good at responding to our inquiries throughout the (long) process from initial sign-up, through the funding application process, and then the installation and activation process. The installation process was performed respectfully and efficiently on our property.Considering how many moving parts there were to this process, and how many various organizations were involved (federal government, provincial government, municipal electricity, energy audit organization, etc.) that Xolar needed to work with, we are overall very satisfied with the experience.”
“I was interested and curious in solar panels. I had researched and had quotes from a few providers. Xolar took the time to explain to me the process (without talking down to me), and clearly laid out how to manage the Canada Green Homes Loan. I never had to wait more than a day to an answer to any question I had during the installation process. I found Xolar to be professional and competent, and the organization cared more about quality of product then just making a profit.”
“Loved the information that was shared during the process. Xolar was better right from the start. They provided more information about the entire process then the other two businesses that I received quotes from. Installation was quicker than expected there was a couple small issues but they were looked after quickly. Solar has now been running for 4 months and starting to see reduced energy bills. Very impressed!”
“Had a very complex installation, quite large with lots of features, with the solar array powering two homes. Took a while to complete and there were a few technical glitches along the way but they were taken care of. Quality of product and Technicians was excellent. It would be 5 stars if there was better communications. Several times I had to repeat emails trying to get answers.”
“Christopher responded quickly to my request, met with me on the same day to discuss our needs and sent a proposition shortly after our meeting! I will update as the process develops, to the installation and then the satisfaction of having our system. So far A+ in my book!”
“Very good company to work with and local installer takes great pride in his workmanship. The final product as indicated by the electrical inspector used all the latest and most reliable equipment and required no rework. The complete system was approved for operation and put online the same day.”
“The company did a great job from beginning to end. The installation crew was very accomodating and professional. My solar system works great and I am happy with it. However, I suggest that prospective customers insist on regular updates and timely communications from the project manager.”
“We are happy with our roof top solar panels from Xolar. Lauren was a great help as our project manager. Vivek and John also helped us with our many questions. The project was finished on time. I wouldn’t hesitate to recommend Xolar.”
“Abe was very attentive to my needs, he thoroughly explained the proposal he sent, and answered all my questions in detail. We chatted about a few other subjects and I discovered that he is a pleasant and knowledgable person to deal with.”
“Working with Xolar was straightforward and simple. They took care of all the details, assisted me with government programs and responded to questions promptly. I’m particularly pleased with Lauren who was always available to me when I needed anything at all!”
“Xolar rep is very knowledgeable about solar product and the government rebates that can help make the project happen. Spencer was able to answer all my questions and made the decision to proceed with the application an easy one.”
“I am happy with the finalized project but the entire process took 8 months. This was longer than I expected. Xolar was very helpful with all questions and concerns that I had during the process.”
“Robin was very helpful and professional providing initial information to get me started! The proposal she prepared was easy to understand and the graphics were clear. She answered all of my questions well.”
“Dylan was very helpful in explaining the system with all its components. He is knowledgeable and explains very well to someone who is new toSolar energy. Very Satisfied so far!Dale Whitty”
“Part one- the quote: Dylan was friendly, communicates clearly, promptly, and through convenient methods. His quote and explanations are precise and transparent. A good experiencePart two- installation in update post”
“Satisfied with the final product but long delays and poor communication was a deception for me. It took almost 1 year to complete the project”
“Xolar installed panels to our home. They were very professional and excellent at getting back to us. I would definitely recommend them to others .”
“Got completed after a lengthy process and hurdles. Have the services been completed earlier and less hassle, I would have given 5 stars.”
“The XOLAR Sales teach and tech support group were easy to deal with and provided all the information needed to make our decision.”
“Our solar panels were installed and are working great. Lots of great communication from Xolar throughout the process to ease our worries.”
“Was always quick to respond and was always pleasant to deal with. The panels work great.Shoutout to Robin, Lauren & Christopher.”
“Spoke with a representative. Very pleasant and professional.all representatives of the team were helpful, courteous and professional. I highly recommend Xolar”
“Dan was very knowledgable, thorough and no pressure. it was a pleasure to deal with him. I would definitely recommend.”
“Spencer was incredible during the explanation of the quote, answering questions and altering the system on the fly.”
“Excellent Fredericton crew, hardworking, friendly and willing to explain what was taking place and answer questions.”
“A bit longer than expected to complete the project, but so happy with the results!”
“phenomenally informative without aggressive sales or pushiness. really excited to get my solar panels!”
“The service was amazing. He was very friendly and knowledgeable about his product.”
“They provided a very thorough proposal and walked us through it in detail.”
“I had a call today with Spencer, he was extremely helpful.”
“Great information. Very knowledgeable and easy to understand the process”
“Installed 47 solar panels for an excellent price. No issues.”
“Amazing customer service! Very friendly and knowledgeable!”
“I give it a 5 star”
“very good service”
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