1. Look for Experience and Expertise

Solar installation projects are highly specialized – they require electrical, structural, and regulatory expertise. Go with an installer who has a solid track record and real experience in solar energy systems. They’ll know how to handle the unique details of your setup. A seasoned installer understands local permits, government programs, and should have a skilled team of project managers to oversee every step, ensuring all approvals and permits are in place. Experience isn’t just about a smooth install; it’s the key to a system that performs safely and reliably for years.

2. Check Reputation and Customer Reviews

A company’s reputation is a strong indicator of the quality of service and results you can expect. Take a few minutes to look up online reviews, customer testimonials, and ratings on sites like Google, Yelp, and other review sites. Look for consistent positive feedback, especially around installation quality, customer service, and post-installation support. Don’t hesitate to ask your installer for references or case studies of their work. Talking to past customers gives you a real sense of how satisfied they were and how reliable the company is over time.

3. Assess Warranty Options and Support

Good solar equipment comes with extensive warranties—often being as long as 25 years for Tier 1 solar panels and around 10-15 years for inverters and batteries. These warranties only hold value if the company behind them remains in business and is committed to honoring them. When evaluating installers, make sure that they use reputable, durable equipment backed by strong warranties, and ask how they handle warranty claims. Knowing that your investment is protected by reliable warranties and a responsive installer provides peace of mind that any issues will be addressed, should they arise.

4. Look for Transparent Pricing and Financing Options

Understanding the full cost of your solar system upfront is essential. Any reputable installer will offer clear, itemized pricing that includes all necessary components, such as taxes, permits, and fees, leaving no hidden surprises. Be cautious of installers who offer prices that are significantly below market rates, as this can sometimes mean cutting corners on equipment or omitting critical components of a high value system. Additionally, a quality installer should offer transparent financing options and work with you to find a solution that fits your budget. They should clearly explain each financing option, ensuring you fully understand the terms and long-term value of your investment.

5. Consider Consultation Quality and Communication

The best installers prioritize a no-pressure consultation to assess your energy goals, home setup, and budget. During a consultation, they should listen carefully to your preferences and provide solutions tailored to your unique needs. Quality communication is key—your installer should respond promptly to your questions, explain each step of the installation process, and keep you informed from start to finish. Clear and open communication ensures there are no surprises and that you fully understand what to expect.

6. Evaluate Post-Installation Services and Support

For the vast majority of home solar setups there is very little maintenance required. However sometimes a system may need a replace inverter as it ages, or someone there to troubleshoot your energy production if your tracking apps show that the system might be underperforming. There are companies who are nowhere to be found when their customers need system maintenance. Ask potential installers about their approach to post-installation services, including system monitoring, regular maintenance, and troubleshooting. A reliable installer will have a structured plan for addressing issues after installation, and they’ll be available to assist with repairs, performance checks, and warranty claims.